•If you are not 100% satisfied with your purchase, you can return your order to us for a full refund (Returns must be unburned, unused, in the state you received them, and in the original packaging).
•With Doorways to Power's 14 day return policy, all we ask is that you send the items back to us in the original packaging, and make sure that the merchandise is in the same condition.
• No returns on custom order items, as time is taken to create them specifically for you.
• You can return your purchase for up to 14 days from the purchase date. This excludes pendants and other Jewelry items. All Jewelry items must be returned within 14 days.
• Once your return is received and inspected by us (usually within 72 hours of receipt), your refund will be processed and a credit will be automatically applied to your credit card or original method of payment within 7 days. As part of our 14 -day return policy, all returns will need to be received and processed by us within 14 days of purchase.
• No returns on items costing more than 8,000 dollars.
• All returns will be refunded less the shipping cost, unless return reason was due to our error. All exchanges will incur a return shipping fee.
This document was last updated on December 27, 2014.
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